Payment Options and Policies for psychotherapy and consulting
Self-Pay
We accept all major credit cards, HSA cards, checks, and cash payment.
Benefit of self-pay: There is no requirement to meet medical necessity (having an insurance covered mental health diagnosis). Service is driven by the client and not by an insurance company, and can cover a wide range of personal growth and life issues. Client can receive couples therapy, which is often not covered by insurance company.
Insurance
Currently, we accept Aetna, Cigna, Moda Health, Optum/United Healthcare, Oregon Health Plan (OHP) Open Card or CareORegon/Health Share, Pacific Source Commercial, Anthem Blue Cross, Regence Blue Shield Blue Cross, Blue Cross Blue Shield of Texas, MHN Healthnet, and selected EAP programs . We are in the process of applying with multiple insurance carriers. Contact us for updates. Please note that we do not accept Optum/United Healthcare in Texas or California at this time. In California we accept Anthem Medi-Cal and MHN MediCal. We do not accept other Medi-Cal plan at this time.
We understand the benefit of having a third-party pay for services, especially when a client meets medical necessity with a qualifying mental health diagnosis impacting every day functioning. We would like to give our clients the option of paying with their insurance.
Please note that most insurance companies do not cover marriage counseling (couples therapy) and some cover family therapy under strict guideline. Also, often times, online therapy is not covered. Moreover, not all mental health concerns or diagnosis are covered. Treatment is driven by the insurance company and not by the client.
Payment Policy
Client is responsible for payment of services. All services are paid at the time of each session. Client has the option to pay in advanced through the web portal.
We require a major credit card on file for all commercial insurance and self-pay clients.
Our rates are subject to change without notice.
Cancellation Policy
Please notify us at least 24 hours in advanced if you are unable to make it to a scheduled session. We may close your case after 3 no-shows or last minute cancellation. We charge $100 for no-shows or last minute cancellations.